Last Updated: 05/10/2024

1. Introduction

Welcome to Sphere CloudVPN, a VPN service provided by Sphere Web Hosting LLC, registered in Wyoming, USA. By using or accessing our services, you agree to these Terms of Service. Sphere CloudVPN works with licensed and authorized providers to offer secure and reliable VPN services worldwide. If you do not agree to any of these Terms, you must discontinue the use of our services.

2. Services

Sphere CloudVPN provides VPN (Virtual Private Network) services through authorized and licensed providers. These services ensure secure and encrypted connections over the internet. We resell these services under agreed terms with our provider to guarantee compliance with local and international laws. Sphere CloudVPN offers its services for both individuals and businesses.

3. Interpretation and Definitions

3.1 Interpretation

Words where the first letter is capitalized have meanings as defined under the following conditions. These definitions apply equally whether in singular or plural form.

3.2 Definitions

"Company", "We", "Us", or "Our" refers to Sphere CloudVPN, operated by Sphere Web Hosting LLC, 30 N Gould St #41716 Sheridan, WY 82801.
"Services" refers to the VPN services provided by Sphere CloudVPN through authorized providers.
"Provider" refers to the licensed providers offering the underlying VPN services that Sphere CloudVPN resells.
"Website" refers to the Sphere CloudVPN website, accessible at www.spherecloudvpn.com
"You" refers to the user or customer of Sphere CloudVPN’s services.

4. Acknowledgment

By using our services, you acknowledge and agree to the following:

• You have read, understood, and agree to be bound by these Terms of Service.
• You have the legal authority to enter into a binding contract for VPN services.
• Sphere CloudVPN is a reseller of VPN services, and service quality partly depends on our provider.
• You are responsible for ensuring that your use of the services complies with applicable laws in your region.

5. Licensing and Compliance

Sphere CloudVPN operates as a reseller of VPN services under a formal agreement with our licensed provider. Our provider holds all necessary licenses required to operate in relevant jurisdictions. By using our services, you agree to:

• Not use the services for any unlawful purposes.
• Acknowledge that local privacy and internet usage laws may apply to your use of the services.
• Comply with all applicable regulations and laws when using Sphere CloudVPN’s services.

6. User Obligations

As a customer of Sphere CloudVPN, you agree to the following:

• Compliance: You will comply with all applicable laws, including internet regulations, data privacy laws, and export control laws.
• Proper Use: You will use the services for lawful purposes only and avoid engaging in activities that could harm or compromise the integrity of our service, such as fraud, spamming, or any illegal activities.
• Account Responsibility: You are responsible for keeping your account credentials confidential. Sphere CloudVPN is not liable for any loss or damage resulting from unauthorized access to your account.
• Data Privacy: By using our services, you agree to the collection, storage, and processing of your data in accordance with our Privacy Policy.

7. Billing and Payment Information

Billing and payment terms for Sphere CloudVPN services are as follows:

• Service Fees: Service fees are listed on our website and are subject to change. All charges are billed monthly, and payments are due upon receipt of the invoice.
• Payment Gateway: Payments are processed securely through third-party payment gateways. We comply with the policies of payment processors, and all transactions are subject to their review and approval.
• Billing Disputes: Any billing disputes must be raised within 30 days of the invoice date.

9. Money-Back Guarantee and Refund Policy

Refunds: Sphere CloudVPN offers a 30-day money-back guarantee on its services. If you are unsatisfied with our services, you may request a refund within 30 days of your initial purchase, subject to compliance with our Refund Policy.

Exclusions: Refunds do not apply to any services used beyond the initial 30-day period or to specific features like international access or bandwidth credits.

9. Intellectual Property

All content, branding, software, and intellectual property associated with Sphere CloudVPN are the property of Sphere Web Hosting LLC or its licensors.

• Use Restrictions: You may not copy, modify, distribute, or sell any part of our intellectual property without prior written consent.
• Third-Party IP: Any third-party intellectual property used in conjunction with our services remains the property of the respective owners and is subject to their terms and conditions.

10. Limitation of Liability

Sphere CloudVPN is not liable for:

• Loss of data or damages resulting from service interruptions, failures, or misuse of our services.
• Any consequential damages arising from third-party service issues.

11. Licensing Agreement with Service Supplier

Sphere CloudVPN operates under an agreement with a licensed service provider. We ensure that all resold services are fully licensed and compliant with local and international regulations. You may not use the services for any unauthorized purposes that violate the licensing terms.

12. Termination of Services

• Termination by You: You may terminate your account by providing written notice. No refunds will be given for unused services unless otherwise specified.
• Termination by Sphere CloudVPN: We reserve the right to terminate services if you breach these Terms or fail to pay fees on time. Upon termination, your access will be revoked, and any stored data may be deleted.

13. Dispute Resolution

If you have a dispute related to our services, you agree to first contact Sphere CloudVPN to resolve the issue informally. If unresolved, disputes will be handled in accordance with the laws of Wyoming, USA, without regard to conflict-of-law principles.

14. Changes to Terms

Sphere CloudVPN reserves the right to modify these Terms of Service at any time. Notice of material changes will be provided via email or posted on our website. Continued use of our services after changes are made constitutes your acceptance of the revised Terms.