Privacy Policy

Sphere CloudVPN Privacy Policy

We are committed to safeguarding the privacy of our users. This Privacy Policy explains how we collect, use, and protect your personal information.

Last Updated: 05/10/2024

At Sphere CloudVPN, a service provided by Sphere Web Hosting LLC, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our services, and your rights concerning your data.

By using Sphere CloudVPN's services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies, please discontinue the use of our services.

1. Introduction

At Sphere CloudVPN, we are dedicated to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our VPN services.

2. Interpretation and Definitions

2.1 Interpretation

Words with capitalized letters have meanings defined below, regardless of singular or plural usage.

2.2 Definitions

  • Company, We, Us, or Our: Refers to Sphere CloudVPN, operated by Sphere Web Hosting LLC.
  • Services: Refers to the VPN and related services provided by Sphere CloudVPN.
  • Website: Refers to the Sphere CloudVPN website, accessible at [your-website-domain].
  • You: Refers to the user or customer of Sphere CloudVPN’s services.

3. Information We Collect

  • Personal Information: We collect personal details you provide when registering, such as your name, email, and payment information.
  • Usage Data: Information about how you access and use our services, such as IP addresses, device information, and browsing activities.
  • Payment Data: For billing, we collect your name and email, while payment details are handled directly by our third-party payment processors (e.g., Stripe).

4. How We Use Your Information

  • To provide and maintain our VPN services.
  • To process payments and manage your account.
  • To communicate updates, support, or important service-related notices.
  • To ensure compliance with legal obligations and protect against misuse of our services.

5. Sharing Your Information

We only share your data in the following cases:

  • Service Providers: Trusted third parties assist in delivering our services (e.g., payment processors).
  • Legal Compliance: We may disclose your information if required by law or to protect Sphere CloudVPN’s rights or the public.

6. Data Retention and Storage

We retain your data for as long as necessary to provide our services and fulfill legal obligations. Typically, data is stored for the duration of your account's existence, unless you request deletion.

7. Your Rights

You have the following rights regarding your data:

  • Access: Request a copy of your data.
  • Correction: Rectify any inaccurate information.
  • Deletion: Request deletion of your data, subject to legal obligations.
  • Opt-Out: Unsubscribe from marketing communications.

8. Security of Your Information

We implement appropriate security measures to protect your data. However, no method of data transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Third-Party Products and Services

Our services may include links to third-party services (e.g., payment gateways). Please review their privacy policies as we are not responsible for how they handle your data.

10. Children’s Privacy

Sphere CloudVPN services are not intended for individuals under the age of 18, and we do not knowingly collect data from minors. If you believe a minor has provided us with personal information, please contact us for its removal.

11. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy. Any changes will be posted on our website. Please review this policy periodically for updates.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Sphere Web Hosting LLC
30 N Gould St #41716
Sheridan, WY 82801, USA
Email: info@spherecloudvpn.com