1. Introduction

At Sphere CloudVPN, we are committed to ensuring that our customers are satisfied with our VPN services. This Refund Policy outlines the conditions under which we offer refunds, as well as the procedures to request one.

2. Money-Back Guarantee

Sphere CloudVPN offers a 30-day money-back guarantee on all services. If you are not fully satisfied, you may request a refund within 30 days of your initial purchase. All refund requests must be submitted in writing to our support team via email at info@spherecloudvpn.com.

3. Eligibility for Refunds

To qualify for a refund, the following conditions must be met:

• The refund request must be made within 30 days of the initial purchase.
• Services must not have been used beyond the initial 30-day period.
• Any promotional credits or discounts applied are non-refundable.
• The request must include proof of purchase and relevant account details.

4. Non-Refundable Items

Refunds are not available for the following:

• Services used or consumed beyond the 30-day period.
• Any special features or add-ons purchased separately.

5. Processing of Refunds

Refunds will be processed within 10 business days after approval. Refunds will be issued to the original payment method used at the time of purchase. Please note that the processing time may vary depending on your payment provider.

6. Changes to This Refund Policy

Sphere CloudVPN reserves the right to update or change this Refund Policy at any time. Any changes will be posted on our website. Continued use of our services following any changes constitutes acceptance of the revised policy.

7. Contact Us

If you have any questions about our Refund Policy or wish to request a refund, please contact us at:

Sphere Web Hosting LLC
30 N Gould St #41716
Sheridan, WY 82801, USA
Email: info@spherecloudvpn.com